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Delivery

CHRISTMAS AND NEW YEARS EVE DELIVERIES

Christmas Day - UK Orders made by 1pm on Thursday 21st December and International Orders made by 6pm on Tuesday 19th December will be delivered in time for Christmas. 

New Years Eve - UK Orders made by 1pm on Thursday 28th December and International Orders made by 6pm on Tuesday 26th December will be delivered in time for New Years Eve. 

DELIVERIES

For all Orders please ensure you provide a contact mobile number

Dispatch Schedule

All orders that are authorised before 12pm Monday-Friday we aim to send out on the same day. Any orders made later will be sent out the next working day.

Tracking Your Sage Clothing Order

When you place your order with us you will receive two e-mails.

Firstly, your order will be sent to our dispatch centre and you will receive an e-mail to confirm that your order has been received and is being processed.

Once your Sage Clothing has been picked, packed and dispatched, another email confirming your unique tracking number will be sent, allowing you to track your order until the moment it is delivered to your door. This will also be updated in your registered account.

Please note that all orders will need to be signed for.


UK Delivery

We offer the following services in the U.K for shipping.

Standard Service

Our first service is our Standard Next Day Delivery Service with DPD Local and Royal Mail which runs to your door 5 days a week and there are no extra surcharges on residential deliveries. This service provides online tracking but only limited insurance. For DPD deliveries please ensure you provide your mobile number as they will text you with a one hour time slot of when your order will be delivered.

DPD Local Tracking Link - http://www.dpdlocal.co.uk/content/how-can-we-help/index.jsp

Royal Mail Tracking link - https://www.royalmail.com/track-your-item

Saturday Delivery

All Royal Mail (Saturday Deliveries) will be delivered for the upcoming Saturday. This service provides online tracking.

Royal Mail Tracking link - https://www.royalmail.com/track-your-item

Express Service

DHL deliver our express service

DHL Tracking Link - http://www.dhl.co.uk/en/express/tracking.html 

 

International Delivery

We ship to over 230 countries worldwide offering two services in the U.K for shipping. Please note there may be customs charges to pay for International Orders which we do not cover in the cost of shipping. 

Please note if your country is not listed please contact us at help@sageclothing.co.uk and we will add it in.

PLEASE ENSURE YOU PROVIDE A CONTACT NUMBER FOR ALERTS AND FOR THE COURIER TO CONTACT YOU (if needed)

Standard Service

Our standard service is with DHL and DPD Local depending who offers the best combination of delivery times and price.

DHL Tracking Link - http://www.dhl.co.uk/en/express/tracking.html 

DPD Local Tracking Link - http://www.dpdlocal.co.uk/content/how-can-we-help/index.jsp

Express Service

Our express service is DHL Express

DHL Tracking Link - http://www.dhl.co.uk/en/express/tracking.html 

 

NON-EU Orders Save 20% with UK Tax Free Shipping

All orders shipping to NON-EU countries will have 20% UK VAT automatically deducted at the checkout.

If you are unable to see this please keep the currency set to GBP and at the checkout have the shipping address set to UK. Then change it to your country and you will see the subtotal price change by 20%.


Delivery Rates

We don't add any additional costs on shipping charges and therefore the cost of ordering will vary depending on weight.

Our Royal Mail rates can be found by using the following link http://www.royalmail.com/price-finder

For detailed DPD Local and DHL rates please contact us on help@sageclothing.co.uk


WHAT HAPPENS IF I MISS MY DELIVERY

If you are unfortunate to be away when they deliver your order, don't worry as the driver will leave a calling card. You then have one of three options: -

1- Re-arrange your delivery online by entering your tracking id

2- Call the number provided on calling card / local depot and arrange to have your goods redelivered at no extra charge

3- Visit your local depot and collect your goods. (Please ensure you take appropriate ID)

Please contact us on help@sageclothing.co.uk  if you have any queries.

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