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Returns

CHRISTMAS RETURNS

With Christmas around the corner we are all busy purchasing gifts for our friends and family. To put your mind at ease we have extended our returns period until 8th January 2018 for all orders made between 28th November 2017 to 21st December 2017

Please ensure the items are only tried for fit and sizing and tags are still attached, for full returns details please see our full returns policy below.

RETURNS

If you are not completely satisfied with your order, simply return the item(s) to us 14 days after receiving your order and in its original condition with all tags connected (tried only for fit and sizing). 

Please Note:

The item(s) is your responsibility until it reaches us so for your own safety we recommend you return item(s) using a recorded service that carries insurance.

Please enclose the original paperwork. International Orders please state item is a return on all forms as we will refund you less any fees

Underwear and Swimwear Policy- Please note for hygiene reasons we are not able to accept any Refunds or Exchanges on any Underwear or Swimwear Purchased.

RETURN DEPARTMENT

Sage Clothing Ltd

187 Station Road

Edgware

HA8 7JX

United Kingdom

Refunds

Please allow up to 3 working days for the refund amount to appear in your bank account. You will receive a full refund of the price you paid for the good(s) less any delivery charges you paid for in purchasing and returning the good(s).

Exchanges

Please note we do not offer exchanges, if you would like to change your order, please return your item(s) and submit a new order. We in turn will process your refund and send out your new order.

Faulty Item/ Incorrect Item Received

If you have been sent a faulty or incorrect item please email customer services at orders at help@sageclothing.co.uk quoting your order number and the nature of the problem with your order and we will be happy to advise how to proceed with your return. 

CUSTOMER SERVICES

Sage Clothing

187 Station Road

Edgware

HA8 7JX

United Kingdom

 

We refund you on the payment system used by you to pay.

PLEASE NOTE RETURNS CAN ONLY BE PROCEESED BY POSTING GOOD(S) BACK TO THE ADDRESS PROVIDED AND NOT BY RETURNING IN STORE.

If you have any further questions please do not hesitate to contact via email on help@sageclothing.co.uk or telephone on +44 208 905 7630.

This does not affect your statutory rights.

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